Formulario devolución
Benefits
- Allowance of product returns or exchanges in the store;
- Optimized customer experience;
- Improved customer retention;
- Increased conversions in the store;
- Improved customer satisfaction.
About the app
La aplicación permite a tus clientes a generar automáticamente formularios de devolución para sus pedidos. Adicionalmente puedes activar la opción de cambio de productos o la opción de cancelar los pedidos directamente de la tienda.
Key functionalities
- Automatic generation of the form for returning ordered products;
- Possibility of activating the product changing option;
- Addition of possible reasons for return;
- Permission for the cancellation of orders not yet shipped directly from the customer account;
- Option to reimburse the value of the returned products directly to the client's Wallet;
- Setting of a time interval in which the placement of return requests is allowed;
- Option for automatic approval of return requests;
- Dedicated listing for return requests registering.
